Get in Touch With Us
Got a question about how we rate no KYC casinos, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains how to reach BTC Casinos and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us at [email protected]. We read every message personally — there's no automated reply standing in for a real answer. Tell us upfront what your message concerns (a specific casino, a bonus term, a correction, general feedback) so it reaches the right person without back-and-forth.
We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message gets a reply from someone who has actually read it.
What Readers Usually Contact Us About
- Ranking and rating questions — Why a site sits where it does among the no KYC casinos we list, or how a specific factor like payout speed or coin support affected its score.
- Corrections — Licensing details, bonus terms, wagering requirements, or supported coins change often at offshore operators. If something looks out of date, we want to know so we can verify and update it.
- Content suggestions — If there's a coin, a payment method, or a topic around anonymous crypto gambling you'd like us to cover in more depth, let us know.
- Site experience issues — Broken links, formatting problems, or anything that made a page harder to use than it should be.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward support resources, in addition to the helpline listed below.
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access your account at any of the sites we list, resolve a dispute over a bonus or a locked account, or verify your identity on a casino's behalf. For any of that, you'll need to go directly through the support channel of the specific operator — for example, live chat or the support email listed on their own site. We also can't provide legal or tax advice on gambling winnings or crypto gains; for those questions, a licensed attorney or tax professional in your state is the right contact.
A Note on No KYC Play and Your Own Due Diligence
Because a lot of the sites we cover are no KYC casinos, readers often write in asking how anonymous they really are, or how withdrawal limits work without identity verification. We're happy to answer general questions like these based on our own research, but we don't advise on ways to bypass a casino's verification, geoblocking, or anti-money-laundering checks, and we won't respond to requests along those lines. If you're unsure whether a particular site is available or lawful to use from your state, that's worth checking directly with the operator and against your own state's gambling laws before you play. If you're weighing options outside the US market too, our page on trusted non-GamStop casinos in the UK covers a different regulatory picture and may be useful context.
Responsible Gambling and Support
If gambling has stopped being enjoyable, or you're worried about your own play or someone else's, help is available through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos, including the no KYC sites we review, are licensed outside the US — typically in jurisdictions like Curaçao or Anjouan — and generally don't offer the same self-exclusion tools or player protections as state-regulated operators. Keep that in mind, and reach out to us if you'd like pointers toward independent support organizations as well.
Eligibility Reminder
Everything on this site is intended for adults only. The minimum age to gamble varies by casino and by state — 18 or 21 depending on the operator and where you live — so check the specific site's terms and your own state's rules before signing up anywhere.
Whatever prompted you to look for a contact page — a question, a correction, or just feedback on how we've reviewed a site — we'd rather hear it directly than have you guess at an answer. Send us a message and we'll follow up.